Privacy policy
Last updated
This policy explains what we collect when you shop with us, why we collect it, and the control you have over it.
Draft — not legal advice
This text is placeholder drafting written to be replaced. A qualified lawyer must review and rewrite it for every market you sell into before launch.
What we collect
Contact and delivery details you give us at checkout, your order history, and technical data such as device type and pages viewed.
PLACEHOLDER — list every data category actually collected, including any analytics, advertising pixels and customer service tools in use.
Why we collect it
To take payment, deliver your order, handle returns, answer your questions, and — only with your consent — send marketing email.
PLACEHOLDER — state the lawful basis for each purpose under GDPR Article 6.
Who we share it with
Payment processors, delivery carriers and our email platform, each acting on our instructions.
PLACEHOLDER — name each processor, its role and its location once contracts are signed.
How long we keep it
Order records are kept for as long as tax law requires. Marketing consent is kept until you withdraw it.
PLACEHOLDER — confirm retention periods with your accountant and lawyer.
Your rights
You can ask for a copy of your data, correct it, delete it, or object to how we use it. Email us and we will respond within one month.
You can also complain to the Spanish data protection authority (AEPD). PLACEHOLDER — confirm the correct supervisory authority for each market.